Frequently Asked Questions

Everything you need to know about your Embark Vet style journey.

How do I determine the correct size for my order?

We provide a detailed size guide on each product page. We recommend measuring your chest and waist circumference to ensure the best fit, as our premium cuts may vary slightly between collections.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all Embark Vet tags still attached to qualify for a full refund.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Are your materials sustainably sourced?

Yes, quality and ethics are at our core. We partner with certified suppliers to ensure our fabrics are ethically produced and minimize environmental impact throughout the manufacturing process.

Can I track my package once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.