Returns & Exchanges
At Embark Vet, we want you and your pet to love every piece of apparel you purchase. If you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure the barcode is clearly visible to avoid processing delays.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.