Returns & Exchanges

At Embark Vet, we want you and your pet to love every piece of apparel you purchase. If you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn items in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location; ensure the barcode is clearly visible to avoid processing delays.

  • 4.
    Receive Your Refund

    After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.